As your business grows, so do your costs—and customer expectations. At Stallion, we know firsthand how important it is to meet your customers where they are and how they shop.
Keep reading to learn more about our new merge and split feature and how to start incorporating it into your shipping process.
What is Merge and Split?
Merge and split allows you to customize orders to the same recipient. So, if you’re shipping from multiple warehouses, waiting for a product restock, or need to combine multiple orders into one shipment, our new merge and split function lets you configure your shipments and reduce the number of shipments headed to the same address.
The Value of Merging and Splitting Orders
If you haven’t used this feature as part of your shipping and fulfillment process, here are 3 reasons why you should start utilizing it for your business:
Better delivery experience: Rather than sending multiple ongoing shipments to your customers, merging orders ensures that recipients receive all their orders at the same time, leading to a better, more streamlined experience.
Save money on shipping costs: Sending multiple shipments to the same address can be a costly approach, especially if the destination is international. Sending out a single shipment can save you money on shipping fees and reduce the risk of experience delivery delays.
Shipment flexibility: While merging orders helps consolidate shipments, splitting orders enables a faster delivery time for urgent requests or for products available sooner than others.
How to Merge and Split Orders on the Stallion Portal
Here’s how you can start customizing your orders using our Stallion portal:
Step #1: In your dashboard, click on “Orders”
Step #2: Select an order
Step #3: Click on “Other”
Step #3: Click on “Split”
A pop up window will appear where you can add shipments and distribute the items of the order into multiple shipments as per your requirements.
Step #4: Click on “Add Shipment”
Click on this to create a new shipment for the order. You can create multiple shipments.
Step #5: Select the quantity of items to be shipped
Click on the dropdowns and select the quantities for that shipment. For each item you have to add up all the quantities across all the shipments so it matches with the item’s quantity as shown by the number next to the item.
Step #6: Click “Ok”
Once you’ve successfully split your order, you will be able to review and edit it under the “Order” section of your portal.
Step #7: Click on “Items” to check the updated item quantities.
Step #8: Click on “Undo Split” if you want to revert the order split and restore the original order
Get started today! Ship faster, smarter, cheaper with Stallion.
You’ll receive the best tips, strategies, and news on Canadian ecommerce.
Hear what online sellers in Canada are saying
"Stallion Express is a game changer for small business owners like myself. My online store wouldn't be where it's at today without the Stallion Express team."
Dorothy Wong
"Outstanding service. Delivery is always on time. Accessible location. Expert staff. There's nothing else I could ask for."
Norma Joseph
"Stallion Express has been fulfilling my shipments with excellence for the longest time. With their quick actions and unparalleled customer service, they are the best shipping company."
Exciting news for our valued clients! We’re switching from Fedex Ground to UPS Ground starting Friday, September 6, 2024. Now what does this mean for you? Ultimately, there will be no changes in the way you ship with Stallion, however, there are unique requirements all shippers must meet when using the UPS Ground service. Here’s […]
With Labour Day right around the corner, all of us at Stallion wish you and your families a joyful weekend. As always, we’re here to help you plan ahead when visiting our facilities. Below are the adjusted operating hours across each of our many branches. Saturday, August 31, 2024 All Stallion locations will be closed. […]
As your business grows, so do your costs—and customer expectations. At Stallion, we know firsthand how important it is to meet your customers where they are and how they shop. Keep reading to learn more about our new merge and split feature and how to start incorporating it into your shipping process. What is Merge […]
Exciting news for our valued clients! We’re switching from Fedex Ground to UPS Ground starting Friday, September 6, 2024. Now what does this mean for you? Ultimately, there will be no changes in the way you ship with Stallion, however, there are unique requirements all shippers must meet when using the UPS Ground service. Here’s […]
Please take note of our operating hours for the upcoming long weekend. Here are the details: **Friday, June 28:** – Regular Hours for all locations **Saturday, June 29:** – All Stallion branch locations CLOSED **Sunday, June 30:** – Ontario: OPEN*, Regular Hours of 12 PM – 3 PM – London, Kitchener, and North York branches […]
With Labour Day right around the corner, all of us at Stallion wish you and your families a joyful weekend. As always, we’re here to help you plan ahead when visiting our facilities. Below are the adjusted operating hours across each of our many branches. Saturday, August 31, 2024 All Stallion locations will be closed. […]