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Stallion Express May 2022 Recap

Diana Zheng
  •  
June 15, 2022

Hey there, Stallion clients! The team has prepared another batch of announcements to share for you to be informed about anything Stallion-related.

Let’s jump into the updates and see what’s new!

General Updates

Stallion Analytics

Stallion Analytics is now live for you to get additional insights when making guided decisions for your eCommerce business. This new service addition shows the countries you ship to, delivery success rate, postage options frequented, postage costs, and much more.

To check out this feature, log in to your Stallion account and click your profile initials icon at the top right part. Click the Analytics tab found in the drop-down menu.

Updated Transit Times

As Stallion continues to improve our website based on your feedback, we have improved the transit times feature based on the live data from our carrier partners. This adjustment applies to all Stallion service sets once you purchase our shipment labels.

This will give you a clearer understanding as you ensure to provide your customers with accurate delivery times.

Stallion refunds

Please note that your credits for Stallion Protection don’t have any expiry dates. Our client support team can process your claims as soon as the concern has been raised and applicable forms filled out.

International shipment dispute

The team advises our clients to use Stallion Protection whenever there are delivery issues or any applicable cases that can be covered by it. However, please note that it is only possible if the client has sufficient proof to provide to our customer support.

Service Updates

APC Service Alert

As of May 6, APC advises eCommerce sellers to check service updates depending on the country you ship to.

*****

Stay tuned to the upcoming summaries for more exciting news to watch out for! You can expect more updates as we welcome the Q3 season in a few more months.

Keep in touch with us by sending an email at [email protected] or calling 877-863-7447 for any clarifications from our client support team.

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