Hey there, Stallion clients! The team has prepared another batch of announcements to share for you to be informed about anything Stallion-related.
Let’s jump into the updates and see what’s new!
Stallion Analytics is now live for you to get additional insights when making guided decisions for your eCommerce business. This new service addition shows the countries you ship to, delivery success rate, postage options frequented, postage costs, and much more.
To check out this feature, log in to your Stallion account and click your profile initials icon at the top right part. Click the Analytics tab found in the drop-down menu.
As Stallion continues to improve our website based on your feedback, we have improved the transit times feature based on the live data from our carrier partners. This adjustment applies to all Stallion service sets once you purchase our shipment labels.
This will give you a clearer understanding as you ensure to provide your customers with accurate delivery times.
Please note that your credits for Stallion Protection don’t have any expiry dates. Our client support team can process your claims as soon as the concern has been raised and applicable forms filled out.
The team advises our clients to use Stallion Protection whenever there are delivery issues or any applicable cases that can be covered by it. However, please note that it is only possible if the client has sufficient proof to provide to our customer support.
As of May 6, APC advises eCommerce sellers to check service updates depending on the country you ship to.
*****
Stay tuned to the upcoming summaries for more exciting news to watch out for! You can expect more updates as we welcome the Q3 season in a few more months.
Keep in touch with us by sending an email at [email protected] or calling 877-863-7447 for any clarifications from our client support team.
While problems and slight hiccups are inevitable in any industry, it doesn't mean you shouldn't do your part to help prevent or resolve these issues. The shipping and logistics industry is no exception because, even though rare, there are common challenges that many shipping providers and carriers experience. This article might pique your interest if […]
Another integration request unlocked based on clients’ feedback! With our team keeping up with the rapid pacing of the eCommerce industry, Stallion Express has teamed up with the creators behind an application that’s helpful in your tech stack to reduce customer support queries. We are thrilled to share our latest collaboration with Wonderment, a post-purchase […]
We’re excited to wrap up this month full of surprises! These Stallion highlights will provide enough information on announcements worth checking out. General Updates Stallion Economy Air launch Our latest domestic service, Stallion Economy Air is available for shipments originating in Ontario and B.C. regions, which offers faster delivery through air shipping. This revamp is […]
While problems and slight hiccups are inevitable in any industry, it doesn't mean you shouldn't do your part to help prevent or resolve these issues. The shipping and logistics industry is no exception because, even though rare, there are common challenges that many shipping providers and carriers experience. This article might pique your interest if […]
Another integration request unlocked based on clients’ feedback! With our team keeping up with the rapid pacing of the eCommerce industry, Stallion Express has teamed up with the creators behind an application that’s helpful in your tech stack to reduce customer support queries. We are thrilled to share our latest collaboration with Wonderment, a post-purchase […]
We’re excited to wrap up this month full of surprises! These Stallion highlights will provide enough information on announcements worth checking out. General Updates Stallion Economy Air launch Our latest domestic service, Stallion Economy Air is available for shipments originating in Ontario and B.C. regions, which offers faster delivery through air shipping. This revamp is […]
