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Stallion Express November 2021 Recap

Diana Zheng
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November 30, 2021

Your monthly wrap-up is finally here!

More updates are waiting for you from last November but as expected, we’d like you to stay in the know with just a slice of information.

Here’s a brief of the updates and announcements that occurred last month:

Service Updates

Due to inclement weather, there will be major delays for shipments when entering and exiting the province of B.C. No updates have been given by our carrier partners as of yet, concerning when delivery times will resume as ground transportation continues to be affected and major highways are closed with more rain to come. 

We will continue to work with our carrier partners to share updated information. 

Stallion Economy Canada service for the region of B.C. is now changed to direct Canada Post model. Being, no zone-skipping will occur, therefore, rates will be higher than normal, but delivery times should be expedited.

New Services

  • FedEx USA

On November 15, we launched FedEx USA as an addition to our U.S. shipping services for large and heavy shipments, now available for all Stallion users.

FedEx USA has three postage types: FedEx Ground, FedEx Express Saver, and FedEx Standard Overnight. Visit our blog for more information. 

Other Updates

  • Multiple credit cards feature

The new multiple credit cards feature allows you to store more than one credit card option in your Stallion account to make every payment transaction smoother.

We accept Mastercard, Visa, and American Express credit cards when enabling this nifty feature.

  • Additional contact detail feature

In case you want to be contacted using an email address that is different from your sign-up email, Stallion users can now add additional contact information in the account settings.

To make changes in the account contact info, go to your Dashboard > Account section at the lowest part of the page > click Account Settings button where you can find the Account Owner tab > add your phone number and email address on the Contact Details section.

  • New supplies update

With the recent supplies update, you must first receive an email confirmation before picking up your supply order. Orders are usually filled by our warehouse team within 24-48hrs. 

Note the pickup location for your supplies will be what’s selected in your Account Settings > Your Branch.

  • Stallion Economy Canada replacing Stallion Domestic service

Last November 19, we bid farewell to Stallion Domestic -- one of our Canada shipping services.

Meanwhile, our team has introduced Stallion Economy Canada in replacement to Stallion Domestic service, with lower shipping costs for Canadian shipments through our national carrier partner, Canada Post.

  • December 2021 Holiday Hours

Check out our other Blog Post to be aware of the upcoming holiday hours!

***

Are you waiting for some updates to come up? If it didn’t make it here, you can look forward to our December recap for your monthly dose of Stallion news!

For inquiries or clarifications on our featured updates, simply contact our customer service team via email at [email protected] or through our toll-free number at 877-863-7447.

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Written by Diana Zheng

Diana leads the growth marketing initiatives at Stallion Express. As a personal trainer turned digital marketer, Diana is obsessed with equipping eCommerce entrepreneurs with everything they need to scale their online businesses. You can catch her doing yoga or hitting the tennis courts in her spare time.

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