Stallion Express September 2022 Recap

What a way to wrap up the Q3 shipping season! To stay on track with the current Stallion updates, check out the summary for the roundup of announcements and updates for September.

Updated PostNL service to GB and AU

Our international partner carrier, PostNL has improved their service with faster shipping of 4 to 7 business days to the United Kingdom and 7 to 13 business days to Australia at a reasonable cost. 

Instead of PostNL labels, Royal Mail 48 labels will be generated for UK shipments while Australia Post labels will be printed for packages heading to Australia. 

Note: This service is only applicable for PostNL’s tracked service.

Assigning a default email for shipping updates

Instead of the email on file, Stallion clients can now assign a (default) email address when receiving updates on their international shipments. This is to prevent you from getting flooded with updates.

To add a default email on your Stallion account, follow these steps:

1. Go to Settings by clicking your initials avatar at the top right part > then select New Shipments tab.
2. Under the Default Settings, type in the email address where you want to receive notifications for your international shipments.
3. Click the Update button once done.

New Stallion U.S. Facility (New York)

Last September 5 (Monday), our U.S. team has moved to a new N.Y. address located at:

• Suite E - 6420 Inducon Drive W, Sanborn, New York 14132

Shipments received in the old facility will still be processed and accommodated until September 30th.

New U.S. Return Address

We've updated our US Return Address, this can be found directly in your account: https://ship.stallionexpress.ca/return-address

APC Service Alert

In an effort to ensure you're aware of any service disruptions that may impact your business, please see the postal and carrier alerts and updates around the globe.

We will update regularly with continuing news and information as we receive it, in order to keep your operations informed.

• Pakistan

Due to floods and landslides as a consequence of heavy rainfall, delays were experienced in the delivery of mail and parcels to Pakistan.

The affected areas were the following:

• Sindh postal codes: 78030, 66020, 79000, 65080, 65170, Newabshah, Hyderabad
• Khyber Pakhtunkhwa postal codes: 29050, 23200, 24100, Malakand
• Punjab postal codes: 33500, 33000, 33700, 33701
• Balochistan postal codes: 84500, 80820, 92611, 89100

Expected delays: 2 weeks

PostNL service alert

• Canada

Since last September 30 (Friday), we have been experiencing delays in the delivery of mail and parcels to Canada due to hurricane Fiona. The most impacted provinces are Nova Scotia, New Brunswick and Prince Edward Island.

Expected delays: 4 to 7 days

• Cayman Islands

Since September 28 (Wednesday), we are currently experiencing delays in the delivery of mail and parcels to the Cayman Islands due to a hurricane.

Expected delays: 4 to 7 days

• Philippines

Since September 28 (Wednesday), we are currently experiencing delays in the delivery of mail and parcels to the Philippines due to typhoon Noru.

Expected delays: 7 to 14 days

• Japan

Since September 20 (Tuesday), due to typhoon Nanmadol, we are currently experiencing delays in the delivery of mail and parcels to Japan.

Expected delays: 1 to 7 days

• Puerto Rico

Last September 20 (Tuesday), we experienced delays in the delivery of mail and parcels to Puerto Rico due to hurricane Fiona.

Expected delays: 7 to 14 days

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Looking for updates or features that you haven’t found here? Email us at [email protected] or call our customer service team at 877-863-7447 and we’ll be more than happy to hear your feedback.