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Stallion Return Options

Diana Zheng
May 15, 2023

We understand that undeliverable shipments are a hassle. Be it the wrong address, unsuccessful delivery attempts, or in rare cases refusal of shipments.

Here’s a quick review:

Domestic (within Canada) Shipping

Supports ReturnsDoes Not Support Returns
Canada Post Zone-SkipStallion Economy Air
Canada Post Direct
– Expedited, Priority, and ExpressPost
UPS Courier
– Standard and Express Saver

All return shipments for Domestic (within Canada) are charged based on the same fee for initial (outbound) postage.

For example, if it costs $10 to ship to the recipient with Canada Post, then it will cost $10 to return the shipment if undelivered. The return can be picked up at your designated Stallion Express branch!

U.S. Shipping

Supports ReturnsDoes Not Support Returns
– Including First Class Mail and Priority Mail
– Media Mail + Parcel Select GroundStallion Economy USA
FedEx GroundStallion Economy USA

All return shipments for U.S. shipping have no additional cost to return to our Stallion U.S. facility.

To return the shipments back to Canada, be sure to complete your Returns Agreement. We charge $4.99 for every U.S. return shipment.

To keep track of all items on the way back to you, view the Returns page from your Stallion dashboard.

International Shipping

All International shipments do not have an option for returns.

For any other questions and concerns, keep in touch with us at [email protected] or call 877-863-7447.

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