We understand that undeliverable shipments are a hassle. Be it the wrong address, unsuccessful delivery attempts, or in rare cases refusal of shipments.
Here's a quick review:
Domestic (within Canada) Shipping
Supports Returns
Does Not Support Returns
Canada Post Zone-Skip
Stallion Economy Air
Canada Post Direct - Expedited, Priority, and ExpressPost
UPS Courier - Standard and Express Saver
All return shipments for Domestic (within Canada) are charged based on the same fee for initial (outbound) postage.
For example, if it costs $10 to ship to the recipient with Canada Post, then it will cost $10 to return the shipment if undelivered. The return can be picked up at your designated Stallion Express branch!
U.S. Shipping
Supports Returns
Does Not Support Returns
USPS - Including First Class Mail and Priority Mail
USPS - Media Mail + Parcel Select GroundStallion Economy USA
FedEx Ground
Stallion Economy USA
All return shipments for U.S. shipping have no additional cost to return to our Stallion U.S. facility.
To return the shipments back to Canada, be sure to complete your Returns Agreement. We charge $4.99 for every U.S. return shipment.
To keep track of all items on the way back to you, view the Returns page from your Stallion dashboard.
International Shipping
All International shipments do not have an option for returns.
For any other questions and concerns, keep in touch with us at [email protected] or call 877-863-7447.
Get started today! Ship faster, smarter, cheaper with Stallion.
Diana leads the growth marketing initiatives at Stallion Express. As a personal trainer turned digital marketer, Diana is obsessed with equipping eCommerce entrepreneurs with everything they need to scale their online businesses. You can catch her doing yoga or hitting the tennis courts in her spare time.
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Hear what online sellers in Canada are saying
"Stallion Express is a game changer for small business owners like myself. My online store wouldn't be where it's at today without the Stallion Express team."
Dorothy Wong
"Outstanding service. Delivery is always on time. Accessible location. Expert staff. There's nothing else I could ask for."
Norma Joseph
"Stallion Express has been fulfilling my shipments with excellence for the longest time. With their quick actions and unparalleled customer service, they are the best shipping company."
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