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Stallion U.S. Return Label: A New Service!

Diana Zheng
October 20, 2021

Stallion users, we’ve finally set up a new service to help support your U.S. returns.

This option will now allow you to generate your own U.S. return labels, within your Stallion Express account. It will help your U.S. customers build trust between you and your eCommerce business, if and when they decide to send back your shipments (whether it be due to receiving a wrong product or incorrect item specifications [size, colour, etc.]).

This label will be with postage type USPS First Class or Priority. Rates will depend on weight, dimensions, package type, and the recipient’s address.

Here are the details! 

To generate a U.S. return label from a delivered package:

  1. Log in to your Stallion Express account
  2. Click the Shipments page and highlight the package that’s been delivered to your U.S. recipient
  3. Click the Other tab at the bottom toolbar > select Return Label
  4. View the rate and postage type > pick the option you prefer > click Purchase
  5. Download the label as a PDF file and send it to your customer
  6. Your U.S. customer can drop-off at any USPS post office near them

On the other hand, if you’re an eCommerce seller who may have used your own third-party postage from an outbound shipment and opt to generate a label from scratch, follow these steps:

  1. Log in to your Stallion Express account
  2. Proceed to the Returns page on your dashboard > click the Return Label button
  3. Fill out the form fields (Name, address, package details)
  4. To view rates and postage type, you can select your choice > click the Purchase button
  5. Download the label as a PDF file to send it to your customer
  6. Your U.S. customer can finally drop off at any USPS post office close to their area

We will be introducing this service to our Canadian shipping soon! Stay tuned for more updates by visiting our Blog Page from time to time.

Any questions or suggestions? Please leave us a message at [email protected] or call our toll-free number at 877-863-7447 to connect to our customer support team.

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