Another integration request unlocked based on clients’ feedback!
With our team keeping up with the rapid pacing of the eCommerce industry, Stallion Express has teamed up with the creators behind an application that’s helpful in your tech stack to reduce customer support queries.
We are thrilled to share our latest collaboration with Wonderment, a post-purchase tracking platform for eCommerce merchants to oversee shipping troubles before they arise.
Wonderment is a proactive customer experience app that helps merchants reduce WISMO (“Where Is My Order?”) tickets while improving retention and repeat sales. 1,000+ Shopify stores use Wonderment’s technology to deliver better customer experiences every day.
“We’re excited to launch our integration with Stallion to better support our customers’ needs for delivery updates and tracking throughout the journey. Stallion’s technology made it easy to integrate their tracking into the Wonderment platform,” said Brian Whalley, Co-founder & Chief Product Officer of Wonderment.
The following are the highlighted features to watch out for:
- Order tracking - Through this feature, you'll be able to detect possible delivery delays for anticipated orders. Thus, lessening both the concerns and tickets about their shipment that will affect purchasing feedback.
- Shipping Emails & SMS - Receive real-time notifications to your provided contact details.
- Shipment Reporting & Analytics - Have a centralized viewing of your order's status at a glimpse. This provides a better insight to improve customer retention.
Since they have listed Stallion as a registered carrier, you can select Stallion Express as your shipping carrier method. This way, Stallion's live tracking event updates will be reflected on Wonderment and pushed through to your recipient, providing more transparency on shipping and setting expectations for delivery times.
Make customer experience and transparency with shipping a key difference between you and your competitors!
About Stallion Express
Established in 2015, Stallion Express is equipped to help Canadian eCommerce businesses through cost-effective shipping rates, a varied range of services, and offered partner carriers. With a user base of over 10,000 online sellers, our clients have saved $5,000,000 CAD with their parcels by switching to Stallion.
Our objective is to make reliable shipping services available to more Canadian sellers, with plans for expansion across the country. To learn more, visit https://stallionexpress.ca/.
Hailing from Boston, Massachusetts, Wonderment is an order fulfillment platform that simplifies and improves your customer's experience by providing live updates on their expected shipments.
Increase your brand's revenue by getting alerts beforehand and see how convenient it is to build exceptional client experience.
Known brands such as Netflix, Igloo, Jones Road, Kopari, and Feastables trust Wonderment for their eCommerce store. Merchants can learn more at www.wonderment.com to get started.
Have some preferred collaborations in mind? Your honest suggestion means a lot to us! Feel free to share them with our client support via email at [email protected] or call our toll-free line at 877-863-7447 as we put them into consideration.