See Blog Categories

Table of Contents
Primary Item (H2)

Update on International Shipping

Diana Zheng
October 4, 2021

It has been a few months since the recent EU (European Union) change on Value Added Tax (VAT) came into effect on July 1st, 2021. Despite this change, there have been some issues with customs in different countries not adhering to the new VAT/IOSS guidelines, which has caused duplicate VAT charges to be paid upon pickup. 

If you ship parcels, packages, products of any value to the EU (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden), we encourage you to use APC DDP service instead of DDU.

Read on to become an international shipping expert.

What is the difference between DDP and DDU?

The difference between DDP and DDU is that with DDP, taxes, and duties are assessed to the shipper after customs clearance and the buyer does not pay any customs fees or taxes. With DDU, the buyer of the product will pay taxes and duties at the time of pickup. 

The Implementation of DDP (Delivery Duties Paid Service) Worldwide

Stallion Express will now offer DDP postage options to the EU and Worldwide through our International partner carrier APC Postal Logistics.  With DDP, all shipments will be evaluated prior to their arrival to the destination country, which bypasses custom delays and increases delivery times and reliability. APC uses private carriers for the final mile delivery instead of relying on the local post offices of the destination country. If you use DDP service outside of the EU, IOSS/VAT does not apply and the taxes and duties will be charged back to you once we get the invoice from our carrier (approximately 4-6 weeks). 

What about IOSS? 

When the IOSS number is included with the purchase of DDP postage going to the EU, there will not be any additional customs fees and taxes assessed to the buyer of the postage. Using DDP along with an IOSS number will bring forth an increased satisfaction in international shipping for both the buyer and seller.  When you ship DDP to the EU without an IOSS number, Stallion Express receives a bill for the customs fees and taxes, then assesses and applies it to your account after we receive our monthly invoice.

Will you still offer DDU? 

DDU service remains available however, it is expected that there will be clearance delays due to the removal of the €22 threshold for VAT collection.

This option is not recommended if you already have an IOSS number and your customer has been charged at the time of sale.

Tips to increase deliverability of International Shipments 

  1. Ship DDP. Whether you include an IOSS number or not, shipping DDP is a much more reliable and satisfactory service. Using an IOSS number and DDP for EU will guarantee no additional charges being assessed to the buyer of the postage. Some countries such as Australia do not charge Canada fees up to $750USD so DDP is already enabled. For other countries such as the UK, we recommend using DDP. Research what country you are shipping to in order to find out what fees they may charge at customs. This will give you an idea of what fees will be assessed and applied to your account, if shipping outside of the EU or without an IOSS number.
  2. Always ensure that the address you have entered is correct. Verify the address format of the country you are shipping to and be aware of any special characters which are used to format things such as: the unit number or street number, postal/zip code, and country or region.  
  3. Always ensure that the contents description is specific and details the type of product you are shipping. This will avoid shipments being flagged by customs if your shipment description is too vague. 
  4. Always monitor the tracking for your international shipments by viewing both Stallion tracking and our partner carrier’s tracking to get the latest updates on your shipment. We recommend that your customer also monitors the tracking daily, as sometimes they may have the shipment waiting to be picked up before the allotted time period expires. 
  5. Always ensure that your packaging choice is best for your product and the inside is filled adequately so it does not get damaged in transit. Since international shipments travel a further distance and are handled by multiple carriers, it is important that your product is in safe, ship-ready condition. 

As always, the team at Stallion Express is here to help answer your questions and concerns! Get in touch with our customer support team through email, live chat, or our toll-free phone number.

Get started today! Ship faster, smarter, cheaper with Stallion.

Get Started Today.  Sign Up for Free!

Join the Stallion Newsletter

You’ll receive the best tips, strategies, and news on Canadian ecommerce.

Hear what online sellers in Canada are saying

"Stallion Express is a game changer for small business owners like myself. My online store wouldn't be where it's at today without the Stallion Express team."
Dorothy Wong
"Outstanding service. Delivery is always on time. Accessible location. Expert staff. There's nothing else I could ask for."
Norma Joseph
"Stallion Express has been fulfilling my shipments with excellence for the longest time. With their quick actions and unparalleled customer service, they are the best shipping company."
Lena Hulsey
See more articles from same author
State Of E-Commerce: Trends, Challenges, and Opportunities in 2024

Currently, the eCommerce landscape is evolving faster than we imagined. Every brick-and-mortar store had seen unprecedented opportunities and overwhelming changes. Some of the switches we saw were technology developments and consumer behaviour shifts. With these adjustments, companies must keep up with the latest trends and developments in the eCommerce industry. They should know what’s happening […]

Read More
Streamline Shipping Processes with Integrated POS Solutions

For businesses of all sizes, having an efficient shipping process is crucial to boosting customer satisfaction and profitability. However, managing the shipping process can be challenging, especially when dealing with high order volume. Manually entering data, calculating costs, and printing labels are all time-consuming and error-prone tasks. This is where integrated POS (Point-of-Sale) systems come […]

Read More
5 Canadian E-Commerce Companies To Level Up Your Business

This article might pique your interest if you want to boost your e-commerce game in the thriving Canadian market. Check out these seven awesome Canada e-commerce companies that can take your business to the next level. These platforms offer top-notch services to help you reach your goal, from selling products to managing your online presence. […]

Read More
1 2 3 90
See more articles from same category
Easter Hours 2024

Prepare to celebrate the approaching holiday with your loved ones! We’re here to assist you in planning ahead by offering the Easter holiday hours for all our locations. Ontario: Drop & Go British Columbia: Drop & Go For inquiries or suggestions, allow us to assist you by reaching out to our customer service team at [email protected] or […]

Read More
Canadian Domestic Service Updates

Learn more about the comprehensive range of options now available for our Canadian Domestic Service.  New Service: FleetOptics Ground is now available for the region of Ontario. ✈️ FleetOptics Express (formerly named FleetOptics Air) is a premium air shipping service for those who prefer quick transit times. UniUni Service Expansion UniUni has expanded to now be available for shipments with destination […]

Read More
Amazon FBA Update

Please take note of a few updates to our dashboard that will impact how you prepare your Amazon FBA shipments. These changes are part of our ongoing efforts to streamline services and ensure compliance with customs requirements. Manifesting Process AdjustmentWe have moved the manifesting process for Amazon FBA shipments to a separate tab within our […]

Read More
[forminator_form id="6990"]
Stallion Express
Ship faster, smarter, and 
cheaper with Stallion Express
© 2023 Stallion Express  |  Legal
|  Sitemap
Ship faster, smarter, and cheaper with Stallion Express
Stallion Express 2020  |  
menuchevron-downcross-circle linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram