You can’t run an e-commerce business without thinking about shipping. Nothing affects so many parts of your business more than your delivery system. In fact, some shoppers abandon their carts when there’s no free shipping.
The need for good shipping services in Canada is absolutely crucial for any business, especially when it comes to e-commerce. If you are looking for excellent shipping software to make your business run more smoothly, here are the things you should be on the lookout for.
Know Your Shipping Volume
Whatever the size of your e-commerce business is, your logistics partner should provide you with shipping software that can accommodate your sales volume. If you are a small business shipping in Canada, determine how much you expect to ship at your busiest time and find out if your shipping partner can handle that. Then, get favourable rates from them. The cheaper, the better.
Determine How the Shipping Software Benefits You
There are a few questions you should be asking yourself regarding the benefits of shipping software to you and your business.
- How will it help me run my e-commerce business more efficiently?
- Can I still use this software if I plan to scale my business and expand to international markets?
- Is standard shipping from outside Canada possible with this software?
Apart from the software, you should also scrutinize the shipping company offering it. First and foremost, their customer service should be impeccable. They should be ready to assist you whenever you encounter problems with the software. The company should also be an authority in the shipping industry. They should have resources on their website that you can peruse to help you navigate the software and do your e-commerce business better.
Managing your e-commerce business with shipping software is a norm nowadays. Choose something that will make it easier for your customers to know how much the shipping fee will be when they order something. It’s also a big help to eliminate the housekeeping process of sending shipping information to your logistics partner every time someone orders.
Integrating your platform with the software makes things a lot easier for you. It should work with most major e-commerce platforms, such as Amazon and eBay, or even your online retail website. The software should also include a shipping calculator.
Evaluate the Ratings and Reviews
More than 50% of consumers check online reviews before buying a product or service. You should do the same when checking out shipping software. By consulting these reviews, you’ll know a little bit about how the shipping software can fit in your daily business operations.
Once you’ve narrowed down your list, try to contact current customers of your prospective choices and ask them about their experiences. That will give you an idea of what you’ll experience when you’re using the software. Alternatively, do crowdsourcing on social media and ask people’s opinions about these companies.
Make Sure of the Quality of Shipping Materials
If you decide to choose software provided by a logistics company, find out if they also offer shipping materials. Many people overlook this aspect of the business. Of course, you can buy your own, but it would make it much simpler if shipping materials were included in the service you’re provided. Shipping prices in Canada include the cost of packaging materials.
One Software to Rule Them All
Whether it’s going to or from Canada, shipping packages should be simple and affordable. That’s why it’s essential to find shipping software that makes it easier for you to run your business—just one software, instead of multiple ones, to get the job done. Choose the most powerful one, and you won’t be sorry.
Contact Stallion Express for more information on e-commerce shipping services in Canada.