Fulfillment is the key step for an order to reach its rightful recipient. Typically, this process involves the close interaction of supply chain and inventory management, customer support, and quality control. Amazon has done this many times over, and might even have done it differently from the rest.
In this blog post, we will discuss how the eCommerce and retail giant does fulfillment by taking a close look at what happens within the walls of an Amazon fulfillment center.
Amazon fulfillment centers are large warehouses where Amazon does tasks on behalf of the sellers, including:
Aside from that, they also handle inventory, process returns, and manage logistics.
These centers enable fast and efficient delivery using advanced automation and large-scale operations. In return, they can support Amazon Prime and other shipping services across a wide range of products.
Here’s an inside look at how Amazon warehouses operate—from receiving inventory to packing and shipping. Discover the technology, processes, and efficiency that power Amazon’s fast and accurate order fulfillment.
The sellers send the products to the Amazon fulfillment centers. Once the Amazon warehouse receives them, the staff inspects and organizes them for storage. The process continues as the staff scans, categorizes, and stores the items in specific locations. This makes it easy for them to access and retrieve the products during order processing.
Each Amazon fulfillment center has advanced systems which continuously monitor the inventory, ensuring accurate stock levels.
This tracking helps them in multiple ways, including:
All of these elements help with the fulfillment process and meet customer demand.
Amazon fulfillment centers have a well-established fulfillment process. When a customer places an order, the Amazon staff will automatically do the "pick, pack, ship" strategy.
What is it? Here it is:
This streamlined strategy enables fast and accurate fulfillment, ensuring timely customer delivery.
Unfortunately, things can happen, and customers might not want the products they receive anymore. In this case, Amazon handles the returns, including;
This efficient returns process helps maintain customer satisfaction and inventory control.
Amazon fulfillment centers use different technology and automation systems, such as:
All of these tools enhance speed and accuracy in its warehouses. They reduce human error, boost efficiency, and allow Amazon to process high volumes of orders seamlessly.
Here are the essential steps for shipping to Amazon’s fulfillment centers. Learn how to accurately prepare, label, and ship inventory to streamline the process and meet Amazon’s requirements.
Also Read: Shipping to Amazon Fulfillment Center: Key To US Sales Growth
Before anything else, every seller should ensure that their items pass Amazon's standards. Each product should have proper packaging and a label following Amazon's guidelines. Among the things they need to remember are:
Sellers can create a shipping plan through Amazon Seller Central. This plan outlines products, sets quantities, and specifies shipping methods. It helps Amazon track incoming inventory and optimize warehouse space.
Generate Amazon-compliant shipping labels for each box. These labels contain tracking information needed for the receiving process at Amazon fulfillment centers. With the correct labels, both parties are at peace, knowing that everything will be processed efficiently upon arrival.
It's not enough to just pack the items in a box.
Sellers should organize the products in sturdy boxes. If possible, they should group similar items so that it's easy for Amazon to categorize them. Additionally, they should follow Amazon's weight and dimension guidelines.
Then, securely each box to protect items during transit.
These extra steps will ensure that all your products arrive safely at their destination and that there are no errors when Amazon receives them.
Once the products are ready, sellers can send them to Amazon via partnered carriers or other approved shipping methods. After shipping, sellers should track their shipment to ensure it arrives at the designated fulfillment center.
As mentioned earlier, Amazon checks in and stores the products once the shipment arrives. You will get a notification about your products in your account. If this happens, review your Seller Central account to confirm the inventory is ready for sale.
Note: By reviewing your account, you can also see if there are issues you need to address.
Amazon fulfillment center fees vary based on storage, fulfillment, and seasonal rates.
Here's a quick breakdown:
Costs depend on product dimensions, season, and inventory turnover, so optimizing storage and fulfilment strategies is key to managing expenses effectively.
Here's an example:
Imagine you're an Amazon FBA seller selling lightweight but slightly bulky small fitness equipment, like resistance bands. You plan to send 1,000 units to Amazon's fulfillment center in October.
Outcome: Your total cost for storing and fulfilling 1,000 resistance bands in October would be:
This example shows how understanding the fulfillment cost helps manage inventory more strategically, avoiding unnecessary storage fees and maximizing profit margins.
Amazon Fulfilment operations, particularly Amazon (FBA), can be worth it for many sellers due to the following:
However, FBA fees for storage, fulfilment, and other services can add up, especially for low-margin or slow-moving products. Sellers with highly competitive pricing, efficient inventory turnover, and high-demand products typically benefit the most from FBA.
In contrast, sellers with low-demand or bulky items may find costs outweigh the benefits, making fulfilment by merchant (FBM) a better option.
Ultimately, FBA is worth it for sellers who can manage inventory strategically to maximize the advantages and minimize costs.
Amazon fulfillment centers are the backbone of fast, reliable shipping, leveraging advanced technology and efficient fulfillment processes to meet customer demands. Understanding how they operate reveals the complexity behind quick deliveries and sets insights for anyone curious about large-scale logistics. Explore Amazon’s model to see fulfillment at its finest!
Aman looks after the content marketing department at Stallion Express. He is passionate about helping businesses grow by providing informative and up-to-date trends in the eCommerce industry. Outside the office, you can find him on the soccer field cheering on Real Madrid.