As carriers around the world are working through this unprecedented time, shipping volumes continue to rise higher than ever, with limited staff available. In our client’s best interests, we’ve launched Stallion Protection - an affordable and reliable way to offer full coverage on your shipments, safeguarding them from potential loss or damage.
Keep reading for more details on your available options: Stallion Protection and Carrier Insurance.
Stallion Express offers full coverage protection on your declared shipment value, which includes all risk of physical loss or damage from any external cause while in transit. This is available to shipments once we receive them, for postage types with full tracking (please see Terms & Conditions below).
Click here for a video tutorial on how to submit a claim. We keep it easy, so you may do this all within your Stallion Express account under the ‘Claims’ page. Here, you’ll be able to review a list of all claims you’ve filed and a status update for each form.
Kindly note that claims for damaged items can be submitted immediately, whereas claims for loss can be submitted only after a waiting period of 30 days. For international shipments, the waiting period is 45 days from the last tracking update.
1. First $100CAD costs $0.39
2. Every $100CAD after costs $0.79
3. Insure a maximum limit of $300CAD
4. Insurance is valid only on shipments with postage from Stallion Express (not applicable for third-party postage)
5. Postage type must be fully tracked (non-tracked postage types won’t qualify)
6. Shipment must show a ‘Received’ scan by Stallion Express
Should you decide to not add Stallion Protection for your shipments, consider our partner carriers’ default insurance. In contrast to Stallion Protection, carrier insurance isn’t available until the shipments arrive at their facility. To further clarify, this means a tracking update must show the acceptance and/or received scan by the carrier, in order to be eligible for their insurance.
Here are the eligible carrier partners and the postage types that offer default carrier insurance:
Stallion Express Domestic
U.S. Tracked
PostNL Tracked
Diana leads the growth marketing initiatives at Stallion Express. As a personal trainer turned digital marketer, Diana is obsessed with equipping eCommerce entrepreneurs with everything they need to scale their online businesses. You can catch her doing yoga or hitting the tennis courts in her spare time.
Read all posts written by Diana Zheng
This article might pique your interest if you want to boost your e-commerce game in the thriving Canadian market. Check out these seven awesome Canada e-commerce companies that can take your business to the next level. These platforms offer top-notch services to help you reach your goal, from selling products to managing your online presence. […]
Forget roses and chocolates (or at least consider them alongside something more unique)! As we approach this celebration honouring mothers everywhere, let's ditch all the clichés. Instead, let's treat mom, mother, mum, and maman like the true royalty she is. Discover how to offer the leading ladies with Mother's Day deals to personalize her special […]
The Earth Day 2024 global celebration is almost here! As a business owner, you can take advantage of it. How? This article will showcase practical strategies that increase sales figures and connect with consumers on a deeper level. Together, we will explore: These will empower businesses of all sizes to make a meaningful impact while […]
Forget roses and chocolates (or at least consider them alongside something more unique)! As we approach this celebration honouring mothers everywhere, let's ditch all the clichés. Instead, let's treat mom, mother, mum, and maman like the true royalty she is. Discover how to offer the leading ladies with Mother's Day deals to personalize her special […]
Efficient shipping services are essential for small businesses in Canada to meet and satisfy customer demands and stay ahead of the curve. Choosing the right shipping service can significantly impact your revenue and customer satisfaction. With numerous options available, from major carriers to specialized logistics providers, it can be challenging to identify the best fit […]
Over the last decade, the global container shipping industry has experienced remarkable transformations, enhanced by technological innovations, changes in trade patterns, and evolving consumer demands. As the backbone of international trade, container shipping is crucial in connecting economies across continents and facilitating the movement of goods ranging from raw materials to finished products. This introduction […]
