"Your order might be delayed because a flock of migrating Canada geese blocked the aircraft that carries the cargo." Imagine saying this to your fuming customer over the phone. This might be a good conversation-starter to diffuse tension, but sadly, some customers have a one-track mind. Their focus is on receiving their package on the […]
The retail business is in its finest hour. The need for Canadians to stay at home because of the pandemic has forced them to rely more on eCommerce for their daily needs. In 2020 alone, the global sales for online retail has jumped from $3.5 trillion to $4.13 trillion in 2020, and the year isn’t […]
Nowadays, people think of Amazon as the poster boy of online shopping. The Bank of America concluded that in 2019 alone, it accounted for 44% of all e-commerce sales in the US. This number is expected to skyrocket to 50% by 2020, which only means one thing: Amazon e-commerce will continue to boom as an […]
Long-time online buyers have mastered some ways to get better deals out of their shopping experience. They know which significant holidays or events to look out for to optimize their online purchasing deals. Digital buyers from Canada, who love to shop from US major retailers, get disappointed with the high rates of standard shipping from […]
The rise of same- and two-day shipping is a heaven-sent feature for customers, but a nightmare to sellers like you. Besides the fact that it is expensive, how would you fulfill a same-day delivery if the buyer is thousands of miles away? It seems ridiculously impossible, right? That's why it's important to choose the right […]